Matrix video wellness calls take place over a phone, tablet, or laptop computer with a Matrix Medical Network Nurse Practitioner instead of in-person. We call you using the private and secure video applications Apple FaceTime or Google Duo. Think of it as a virtual house call.
A Safe and Convenient Way to Stay Healthy
Now, more than ever, it’s essential you stay healthy and connected to care. To continue healthcare access during COVID-19, the US Government, Medicare and health plans have expanded coverage to include telehealth services, such as Matrix video wellness calls.
This call is an important opportunity to speak one-on-one with a Matrix Nurse Practitioner. The nurse will assess your overall health and wellness and identify early signs of health risks or illness. Best of all, you don’t have to leave the comfort and convenience of your home. You and our Nurse Practitioners stay safe by limiting exposure to further illness.
100% Covered, $0 Copay
Your health plan determines if you are eligible for a Matrix video wellness call. If your health plan decides you are eligible and recommends you schedule the call, it is 100% covered by your health plan benefits. You have $0 copay.
We’ll Contact You and Help You with Technology
After your health plan notifies Matrix that you are eligible for a video wellness call, we will call you to schedule the visit. When we call you to confirm the date and time of your visit, we may walk you through technical requirements for your phone, tablet or laptop computer and test your video connection using FaceTime or Google Duo.
We recommend using a Wi-Fi, high-speed internet connection for the best video quality. If you don’t have Wi-Fi, your phone or tablet may use your cellular data service. Depending on your cell phone plan, data rates may apply.