Looking for a COVID-19 vaccine? Matrix is partnering with employers and State governments across the country to increase
vaccine access. Contact your employer or local government directly to learn more or register.

Read our COVID-19 Advisory for updates on how our providers follow CDC guidelines to ensure your health and safety.

Good Health Begins
with a Conversation

Watch the “What to expect” video, to learn more about an In-Home Health Assessment.

Good Health Begins
with a Conversation

About Matrix Medical Network

Matrix is a leading provider of comprehensive health and wellness visits, advanced diagnostics, and care management services. In partnership with your health plan, we help you stay healthy by providing care in the convenience of your home, on a video call, or on one of our mobile health clinics located in your community. And, we share results with you and your primary doctor, so you stay connected to care.

Matrix healthcare professionals take the time to listen to your health concerns and provide you with personalized support and focused attention that may not be available during regular doctor visits. Our licensed health providers include Physicians (MD/DO), Nurse Practitioners, Physician Assistants, and medical technicians.

To ensure Health Plan Member and Matrix Provider health and safety, we follow the Centers for Disease Control and Prevention (CDC) recommended guidelines and protocols.

Health and Wellness Visit Benefits

Why should I schedule my visit today?

Now, more than ever, it’s important you stay healthy and connected to care. Your personalized visit with a Matrix Nurse Practitioner supports your regular doctor’s care. Even if you are healthy and see your doctor regularly, Matrix health and wellness visits (in your home, on a video call or in a mobile clinic) can identify health risks early – before they become serious.

How will my doctor learn about my assessment results?

Matrix will send a Personal Health Summary with results to you and your primary doctor after the visit. Together, you can make informed decisions about your health.

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In-home Health and Wellness Visits

What happens during my in-home visit?

A Matrix Nurse Practitioner will meet with you for about 50 minutes in the comfort and convenience of your home.  Our providers follow COVID-19 (Coronavirus) safety precautions recommended by the CDC including screening, good handwashing and equipment cleaning and use of personal protective equipment like masks and gloves.

During your visit, you will receive:

  • A comprehensive health and wellness assessment
  • A full review of your medical history and medications
  • Personalized recommendations for additional care, screenings, and resources if needed
  • Answers to your health questions, including questions about COVID-19 and guidance about testing and safety practices

Read our COVID-19 Advisory to learn about our health and safety practices.

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Telehealth: Video Wellness Calls

What is a video wellness call?

A video wellness call takes place over a phone, tablet, or computer with a Nurse Practitioner. It offers a safe and convenient health and wellness visit alternative to an in-person visit.

How do I know if I am eligible for a video wellness call?

If you would like to know your eligibility status, please call us. Not all Members are eligible. Your health plan notifies Matrix if, and when, you are eligible for a no cost video wellness call.  If eligible, Matrix will contact you to schedule your call. Before your appointment, we’ll confirm you have the required device and are prepared to connect to your video wellness call.

What happens during the video wellness call?

A Matrix Nurse Practitioner will perform your visit over a live video call. You will receive:

  • A health and wellness assessment
  • A full review of your medical history and medications
  • Personalized recommendations for additional care, screenings, and resources if needed
  • Answers your health questions including any questions about COVID-19 (Coronavirus) and guidance about testing and safety practices

What are the technical requirements?

To participate, you just need a cell phone, tablet or laptop computer that allows for FaceTime or Google Duo video calls. We recommend that you also have a Wi-Fi internet connection. To learn more, visit:  Matrix Telehealth:  Video Wellness Calls.

Questions?
Call 1-855-214-4807 (TTY: 711)
Monday through Friday
8 am to 8 pm, local time
Saturday 8 am to 5 pm ET

Advantages of Completing a Health and Wellness Visit

Comprehensive Health and Wellness Assessment

Early Identification of Health Risks

Answers to Your Health Questions

Full Medication Review

Necessary Health Screenings

Connections to Community Resources

Member Testimonials

96 %

of Members were happy with their visit
and would have us back.

Frequently Asked Questions

  • A:  Completing a health and wellness assessment every year is one of the most important things a Member can do for his or her health. Health is a moment in time, and a lot can change year-over-year. Assessments can identify health risks in the early stages – and improve quality of health for years to come.

  • A:  The Matrix in-home health assessment takes place in the comfort of a Member’s own home.  During the visit, a Matrix licensed, credentialed health provider (who are predominantly Nurse Practitioners) gives Members up to one hour of one-on-one personal attention to:

        • Review personal and family health history
        • Review medications and dosages to successfully manage health conditions
        • Perform a physical exam
        • Listen to current health concerns
        • Recommend additional screenings and diagnostic tests
        • Suggest community organizations that provide care resources

    The Matrix health provider may collect blood or urine samples and send to the lab for cholesterol, blood sugar A1C diabetes screening and kidney function testing. The Nurse Practitioner may also provide a colon cancer screening kit with a pre-paid envelop for Members to mail to the lab for analysis.

    About 30 days after the completed visit, the Member, primary care physician and health plan receive the Member’s Personal Health Summary that shows all the results in an easy-to-read format.

  • A:  Matrix providers include Nurse Practitioners, Physician Assistants and Physicians (MD/DO). Most specialize in Internal Medicine, Family or Geriatric Care. Our Matrix health providers have extensive training and go through an involved credentialing review process. They have completed undergraduate and graduate degree programs in their fields and they currently hold a state license and a National Board Certification (AANP/ANCC/AACN/NCCPA).

    Nurse Practitioner and Physician Assistant boards:

    NCCPA (National Commission on Certification of Physician Assistants)

  • A:  Matrix partners with leading health plans and providers across the country to deliver health assessments and preventative screenings that complement a Member’s current care with his/her doctor. Health plans identify Members that are eligible for this program. Matrix contacts the Members and conducts the assessments and screenings during in-home visits or at one of Matrix’s mobile health clinics.

  • A:  No, the assessment and all preventive services are provided at no additional cost ($0 copay). In the event a screening or test is offered that may require a fee, the Member will be told in advance and can decline them.

  • A:  Even if a Member thinks they are healthy and sees their doctors regularly, the annual assessment can identify health risks early – before they become serious. This is a preventative care visit that is designed to keep Members healthy and recognize something before it becomes a chronic or emergency room situation.

  • A: This visit provides Members the added benefits of having one-on-one time with a Matrix Nurse Practitioner in the comfort of their home.  In addition to a physical exam, and review of medications and health history, the Nurse Practitioner can assess fall risks, discuss nutrition, provide health education information and have a conversation about mental health and wellbeing.  The Matrix Nurse Practitioner also suggests community based-resources and support services.

  • A: Yes, a person’s health is one moment in time. Completing an assessment every year will provide a more complete picture of overall health and progress toward health goals.

  • A:  Yes, Members will receive a Personal Health Summary from Matrix that provides a detailed summary of the assessment in an easy-to- read format within 30 days of their visit.  Matrix will also provide results for any tests or screenings performed.  Matrix provides the Personal Health Summary and any test results with the Members’ primary care physician as well as with the health plan.

  • A:  The Matrix health provider completing the health and wellness assessment will communicate the results to the Member’s primary care physician for follow-up.  If urgent, it will be done immediately.  The health provider may talk with the physician or even call 911 for emergency medical care.

  • A:  No. The Member will continue to see their current physicians for on-going care. The health assessment is used to support the care being delivered by the regular physician.

  • A: Members can schedule their visit online via our secure website portal https://schedule.matrixforme.com/.  Members will need to enter their health plan Member ID, date of birth, name and answer a few questions.  They will be able to select a convenient date and time from a calendar that shows real-time availability.

    Members can also call Matrix Medical Network directly to schedule an appointment at a time and date that is most convenient for them. The phone number is 1-(855)-875- 8289 and the hours of operation are 8.00 a.m. to 8:00 p.m. local time, Monday through Friday.

  • A:  No, health plans identify Members who are eligible for this program and direct Matrix to contact individuals that qualify.

Contact Us

Call toll-free or submit the online form to inquire about health plan Member health and wellness visits, solutions for health plans, employer health solutions or careers.

Health Plan Members

1-855-875-8289

9201 E. Mountain View, Suite 220
Scottsdale, AZ 85258

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    Corporate Headquarters

    1-877-564-3627

    9201 E. Mountain View, Suite 220
    Scottsdale, AZ 85258

    matrixmedicalnetwork.com

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